Reliance Heating & Cooling – Website Terms
Last updated: 24/06/2025

________________________________________

1. Business Information

Reliance Heating & Cooling (ABN: 27 122 829 976) provides air conditioning & heating services and installations across Melbourne & South Gippsland.
For all enquiries, please contact us at:
• Email: enquiries@easyair.com.au
• Phone: 1300 652 232
• Address: Level 3/179 Queen St, Melbourne VIC 3000

________________________________________

2. Terms & Conditions of Sale

Pricing & Payment
• Prices listed are in AUD and include GST unless otherwise stated.
• Payment is required upon delivery or installation unless otherwise agreed.
• Surcharges may apply to credit card payments.

Refund & Returns
We comply with Australian Consumer Law. You are entitled to a replacement, refund or repair where goods are:
• Faulty
• Not as described
• Do not perform as advertised

Change of Mind: We do not offer refunds for change-of-mind purchases. Please ensure correct sizing and compatibility before ordering. Contact us for advice if unsure.

Delivery
Delivery charges may apply to unit-only purchases. Delivery is free for installed units. You’ll be contacted to confirm any delivery arrangements.

________________________________________

3. Warranty

• Manufacturer warranties apply to all units.
• We also offer workmanship guarantees.

________________________________________

4. Disclaimers

• We reserve the right to update these terms at any time.
• Our website may contain general information — please contact us to confirm technical specifications.
• We do not handle hazardous materials such as asbestos. It is the client’s responsibility to provide a safe installation environment.

________________________________________

5. Legal

This website and its content are governed by the laws of Victoria, Australia. Nothing in these terms affects your rights under the Australian Consumer Law.